1. Information we collect
- Personal details — name, email, phone (when you contact us or book a call).
- Travel preferences — routes, dates, cabin class, loyalty programs and balances you choose to share.
- Operational data — messages relevant to your itinerary and our engagement.
- Website data — basic analytics/cookies (pages visited, device/browser). No sensitive categories.
2. How we use it
- Design flight strategies, award bookings and cash-vs-miles comparisons tailored to you.
- Communicate options, timing (transfer bonuses, award space), and provide documentation.
- Operate and improve our website and services.
- Comply with legal obligations.
4. Retention
We keep data only as long as needed for our engagement and to meet legal requirements. You can request deletion at any time.
5. Security
We apply reasonable technical and organisational measures to protect your information. No method is 100% secure, and we continuously review our safeguards.
6. Your rights
Depending on your region, you may:
- Access a copy of your personal data.
- Request correction or deletion (“right to be forgotten”).
- Object to or restrict certain processing.
- Withdraw consent where we rely on it.
To exercise these rights, contact us.
8. Third-party links
Our site links to airline/loyalty/program sites. Their privacy practices are their own—please review their policies when using those services.
9. International transfers
We may store or process data outside your country. Where applicable, we rely on lawful transfer mechanisms and standard contractual protections.
10. Changes to this Policy
We may update this page from time to time. We will post the new effective date above.
11. Contact
Questions or requests? Please contact us.